Senior Support Officer, Information Technology Services

Classification

APS6

Salary

$94,495 - $106,488

Closing time and date

Employment type

Full-time Ongoing

Security clearance

Baseline or ability to obtain

Location

Canberra, ACT

About us

The National Blood Authority (NBA) is an Australian Government statutory agency whose role is to work in a collaborative manner with all Australian governments and blood sector stakeholders to save and improve Australian lives and patient outcomes through a world-class blood supply. 

For 20 years, the National Blood Authority (NBA) has delivered an uninterrupted supply of blood and blood products to Australians in need under the national blood arrangements.

Job Context

As part of the Information Technology Services (ITS) team, this role is required to provide support services to the Blood Operation Centre (BOC) team and the ITS Project team. The role will support the management of the BOC team as well as provide support services to multidisciplinary ITS project teams. Knowledge of Agile project management methodologies are advantageous.

We are seeking a highly motivated individual who enjoys working in a rapidly evolving and forward-thinking environment. Our ideal candidate will have strong administrative support skills, including attention to detail, excellent communication skills, good judgement, the ability to manage competing tasks and good management/team building skills.

The ability to communicate clearly, calmly and confidently with external stakeholders, sometimes under pressure, is necessary. Prior knowledge is not a pre-requisite, as full training in the national blood systems and the APS environment is provided. 
The BOC team provide operational support to Blood Sector Systems (BSS) and the NBA from Monday to Friday, 8 am to 5:45 pm Canberra time, with staff working hours negotiated to ensure we have coverage across this period. The BOC team also provide urgent support for BSS outside of these hours through on-call officers.

How to Apply

Your application should include: 

•    A one-page pitch that showcases your interest for the role and how you can leverage your skills and experience to make a difference 

•    A current CV (maximum 5 pages) and

•    Complete the NBA Cover Sheet

Submit your application to NBA.Recruitment@blood.gov.au.

Enquiries

If you require further information after reading the selection documentation, please contact Catherine Karlsson, Assistant Director by email Catherine.karlsson@blood.gov.au or 02 6151 5050.

Contact name

Catherine Karlsson

Phone

0261515050
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