National Blood Authority Australia

Annual Report 2009–10

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© Commonwealth of Australia 2010

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written permission from the Commonwealth. Requests and enquiries concerning reproduction and rights should be addressed to the Commonwealth Copyright Administration, Attorney-General’s Department, 3–5 National Circuit, BARTON ACT 2600 or posted at http://www.ag.gov.au/cca.

ISSN 1832–1909

Web address of this report: www.nba.gov.au/publications/annualreport.htm

Printed by: Paragon Printers Australasia

Designed by: Swell Design Group

Contact officer: Stephanie Gunn
Deputy General Manager

Locked Bag 8430
Canberra ACT 2601
Telephone: 02 6211 8300
Facsimile: 02 6211 8330
Email: nba@nba.gov.au
Website: www.nba.gov.au

contents

Our vision
Major achievements in 2009–10
Letter of transmittal
User guide
Part One: Our role and governance
Part Two: Performance by outcome and program
Part Three: Strategic directions
Part Four: Sector information management initiatives
Part Five: Horizon scanning
Part Six: Our management arrangements
Part Seven: Our accountability
Part Eight: Financial statements
Appendices
TABLES
GRAPHS AND FIGURES
Appendix tables