Module 2: Managing Intravenous and Subcutaneous Immunoglobulin Inventory - Role of the Dispenser

Role of the dispenser

The terms dispenser and dispensing facility are used to describe the area (pathology, pharmacy etc.) that has the primary responsibility for product ordering according to clinical demand, ensuring cold chain integrity, inventory management and dispensing of Ig products to authorised patients only. The activities of the dispenser may be assisted by a coordinating nurse or ward role but the responsibility should be centralised at the dispensing facility.

The dispenser is responsible for:

  • product ordering  from the distributor (the Australian Red Cross Blood Service [Blood Service]), in BloodNet
  • inventory management within the dispensing facility and;
  • dispensing product to the treating facility for use by authorised patients only, in accordance with the Ig access arrangements.
Why is good Ig Inventory Management important?

! The dispenser is responsible for ensuring every vial of Ig product ordered, held and dispensed goes to a patient with a current authorisation, unless otherwise arranged in accordance with the National Policy.

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